Refund Policy
Almeta's Porch Counseling · Last updated November 9, 2026
Refund period
Almeta’s Porch Counseling offers a 14-day refund request period from the date of a membership charge, including change-of-mind requests. Request a refund within 14 days through Paddle at paddle.net. This does not limit any mandatory consumer rights or protections under Paddle’s applicable terms.
How to request a refund
Visit https://paddle.net to locate your purchase and contact Paddle’s buyer support. Include the email used for purchase and transaction details, but never send full card information. Paddle, our Merchant of Record, processes refunds and returns funds through the applicable payment method. See https://www.paddle.com/legal/refund-policy for Paddle’s refund policy.
Monthly cancellation
You can cancel anytime through the membership payment management link. Cancelling stops future renewals and keeps access through the end of your current paid period; cancelling and requesting a refund are separate actions.
The Porch Connection Call
Porch Connection Calls are separate add-ons whose price and appointment must be confirmed before purchase. No call checkout is offered until those details are agreed. Ask the practice about rescheduling when arranging a call; refund requests for a Paddle purchase can be made at paddle.net under the applicable refund terms.