Membership Terms
Almeta's Porch Counseling · Last updated November 9, 2026
Seller and acceptance
The Porch Membership is provided by Almeta's Porch Counseling. You contract with Almeta's Porch Counseling for access to the service; purchases are resold through Paddle as described below. By signing up, purchasing, or continuing to use the service, you agree to these terms. If you do not agree, do not use the membership.
The service
The Porch Membership costs $25 per month and offers mood check-ins, a journal, coping skills, educational guides, available audio/video recordings, and in-app encouragement for people waiting for therapy and current clients between sessions. Twelve monthly guides release on the last day of each month, beginning November 30, 2026, using America/Chicago time. Existing guides remain available to members. There is one monthly plan, with no upgrade or downgrade tiers.
Not therapy or emergency care
The membership is not psychotherapy, counseling, diagnosis, or medical treatment, and does not by itself create a therapist-client relationship. It is not monitored in real time and does not guarantee a response to entries or messages. In a crisis, call or text 988; for immediate danger, call 911 or go to the nearest emergency room.
The Porch Connection Call
Optional supportive Porch Connection Calls — 30 minutes each — are separately paid add-ons, not therapy sessions, assessments, or emergency services. A request is not a confirmed appointment. Availability, time, and price must be confirmed before payment; calls are not included in the $25 membership.
Billing, cancellation, and Paddle
Your $25 membership renews monthly until you cancel. Cancelling stops future renewals, and access continues through the end of your paid period. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s Buyer Terms govern payment, tax, billing, and related purchase mechanics: https://www.paddle.com/legal/checkout-buyer-terms. Refund information is available in our Refund Policy and at paddle.net.
Acceptable use and account responsibility
Keep your account credentials private and provide accurate account details. Do not use the service unlawfully, commit fraud, send spam, harass others, infringe intellectual property, upload malware, probe or disrupt security, scrape private information, bypass access restrictions, or redistribute member-only materials. Do not upload information or recordings you do not have the right to share.
Ownership and your content
Almeta’s Porch Counseling retains ownership of its software, branding, educational documents, and original materials, subject to any third-party rights. Membership grants a limited, personal, non-transferable right to use materials for your own support and print them for discussion with your therapist, not to resell or publicly distribute them. You retain rights to your journal and other submissions and permit us to host and process them only as needed to provide and secure the service.
Availability and warranties
We aim to provide a reliable service but cannot guarantee uninterrupted or error-free access or any particular wellbeing outcome. Educational materials are general information, not individualized professional advice. To the extent permitted by law, the service is provided as available without implied warranties of merchantability or fitness for a particular purpose. Nothing in these terms removes rights or protections that cannot legally be excluded.
Suspension and termination
We may restrict or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious misuse. Where reasonable and safe, we will explain the issue and allow an opportunity to resolve it. Paid-period access after cancellation remains subject to these safety and acceptable-use rules. You may request account deletion or a copy of your information by contacting the practice; retention is explained in our Privacy Policy.
Changes and contact
We will notify members of meaningful changes to these terms or the membership before they apply where required. For service or account questions, contact Almeta’s Porch Counseling through the contact method used to enroll or schedule. For purchase and refund assistance, visit paddle.net.